By Josh, Blair & Kevin

The future of collections in Canada

Explore debt collection trends in Canada with RMA leaders. Regulation, AI, and digital-first strategies in focus.

By Josh & Adam

Prepare now or pay later: strategic collections investments in economic headwinds

Discover which collection investments deliver ROI amid economic headwinds. Industry experts reveal strategies for rising volumes, declining collectability & AI adoption.

By Josh, Kristyn & Scott

Digital collections done right: hard truths & untapped opportunities

Discover actionable tips to set your digital collections initiatives up for success – and learn the mistakes to avoid.

By Josh, Tracy & Justin

Innovating and diversifying your collections panel

Diversifying your collections operation can improve customer experience, minimise risk and innovate your collections. Everything you need to know about finding the right partner, driving performance and comparing vendors in the latest episode of Better Debt.

By Jan, Josh & Hugo

Scaling a global collections function

If you're thinking about scaling your collections, this episode is for you. Hear from scaling experts Klarna, on how they built their collections function from the ground up to then expand across continents.